- DELIVERY TIMES for all of Italy approximately 2-3 working days, excluding Sardinia, Sicily and smaller islands which are 3 to 5 working days.
- NOTE for Buyersi: always provide a valid address where someone is always present to receive the goods and a telephone number (cell phone preferably, which we will communicate to the courier in case there are difficulties with delivery).
- SHIPPING TO ISLANDS : for some items, shipping to Sardinia and smaller islands or to foreign islands such as the BALEARIC CANARY and CORSICA is subject to an additional shipping cost which varies based on the items purchased, often for foreign islands NO SHIPPING IS PROVIDED to PRIVATE INDIVIDUALS and not even business
To find out if your desired item falls under this note, contact us before making the purchase or payment.
- DELIVERY ATTEMPTS: the courier will make two delivery attempts, after which if for reasons of absence it is necessary a further attempt will be made
of the additional costs which will be paid directly to the courier at the time of delivery, alternatively the customer can go and collect the goods directly at the courier's office in the relevant area.
It is understood that the GLS courier is NOT contractually required to telephone the customer to arrange or communicate the delivery, but you can do so before the second delivery attempt is made.
- RULES ON THE STOCK OF SHIPPED GOODS: Storage costs will be borne by the buyer/recipient who will pay them directly to the courier upon delivery of the goods
-ADDITIONAL MANDATORY COST FOR LARGER WEIGHTS WITH PALLET FOR ITALY €50 FOR EUROPE STARTING FROM €100
- FOR EUROPEAN OR EXTRA EUROPEAN ISLANDS (Balearic Islands, Corsica etc.) shipping costs vary based on customs laws and the required documentation, it is therefore advisable to "ask before proceeding with the purchase"
REFUND
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